Country Inn & Suites by Radisson, Big Flats (Elmira), NY
What Guests Say
The staff were very friendly and polite. There were fresh cookies made daily all day and coffee and tea available all day as well. The location was perfect for us because we were right around the corner from the arnot mall and restaurants. I like the wood staircase and the beautiful fireplace as soon as you walk in the doors. They let you choose what floor you want to stay on. The complimentary breakfast the next day was great too. The kids enjoyed the workout room.
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Charity
September 2023
I contacted the hotel directly for an early check in, but they didn't tell us the pool was closed, which was a priority for this mini vacation--I believe we should have gotten an upgraded room, lower rate or something. Everything else about the hotel was excellent and they should receive a 9: room, quiet, an entrance right by our room, ice nearby (chip machine not working), fine staff, full breakfast that was advertised as continental: scrambled, omelet or biscuits w gravy on a rotating basis, pastries, make your own waffles, hard boiled eggs, choose your own Bigelow teas, good coffee, no sugarless cereals of 4 options, juice. Friendly, competent staff. 6 white rocking chairs on porch and a table (need to wipe more regularly) with 4 chairs. Should more regularly empty small trash can at front entrance. Very nice landscaping (need some weeding though). Hard to see sign from road (no sign at road entrance, only on side of building). Very near McDonalds, Dunkin', do it yourself car wash, and Arnot mall. Nice quiet neighborhood. Big safe, away from road, mown area to play soccer, etc. (can watch children from porch) Park benches to see view.
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Poulin
August 2023
Friendly check-in, great fresh-baked cookies, good selection for breakfast, convenient access for dining (Outback across the street) and shopping (major strip malls less than a mile away). Easy access to major roads.
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Timothy
September 2023
The staff were accommodating. When we went to our room we found the people next to us to be quite loud. The woman at the front desk was able to move us. The new room smelled as though someone was smoking in it and they tried to cover it up with a spray. Again, she was great with moving us to a room that was perfect. Breakfast on the first day was good, eggs, hash, cereals, yogurts, toast & waffles. Day two the eggs were biscuits & gravy. A very specific item not all would care for. The pool was closed.
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Cayer
January 2023
We booked a suite which was a reasonable size for a family of four and very comfortable. The room was clean to a fair standard and the bathroom was VERY clean. I agree with other reviewers that it could be a bit better- the furniture needs moving to give it a better vacuum. Having seen a previous google review about bed bugs we thoroughly checked the room (as we always do in any hotel) and there was no evidence of any. Breakfast staff really friendly and there was enough choice for all of us.
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Katie
February 2023
Every time we have visited family in Elmira, for the past 20+ years, we have stayed here. The people that work here are always great & willing to help anyway they can. The location is great for us & we love having the small refrigerator in the room.
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Peggy
September 2022
We loved everything about the hotel. The room and the staff were wonderful, The location was great and parking was a breeze. Getting to the highway was easy. I loved that the coffee was available 24/7.
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Eddy
September 2022
My husband and I have stayed there about6 or 7 times. It a good hotel. I stayed with my grandbabies this time by myself and had to switch rooms one time because it had no lock on the door. Then the next room the lock was broken and we had to call the desk to get us out. After that it was good. The pool was not open this time.
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Theresa
April 2023
The location was good and made access to the airport easy, but there is a lack of signage. That’s not the fault of the hotel, however. There’s no actual road/drive sign.
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Shirley
May 2023
The commodities and price value ratio is awesome. The place is very cozy and felt very comfortable.
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Dzina
April 2023
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